Identify the output being requested
Choose the model and relevant settings before checking usage. A still image, a longer high-resolution clip and a live call do not represent the same request. A text context allowance does not pay for all of them automatically.
Read the eligibility behind the offer
Compare currency, payment amount, available credits and any deadline. A first-purchase benefit or a selected bundle can have conditions that do not carry over to later purchases.
Preserve a useful record of a balance issue
Keep the transaction reference and note the time, chosen action and displayed change. If a delayed result becomes available, add that fact to the same support thread so the sequence is clear.